Somehow I missed this when it was posted…
BM Jun 19, 2018
I used Caliber Match’s services about 4 years ago and it was absolutely the worst experience customer service wise that I have ever had, business or personal. Emily Hellman is the owner and I can say she flat out lied to me to get me to sign a contract, but once under contract I called her out asking when things aren’t going the way she explained in my consultation meeting and she started to ignore me and only give partial answers to my questions. Basically she held me to the terms of the contract even though she didn’t follow the contract herself. My attorney told me on one hand, her lies are the only reason I signed the contract to begin with (I agree, hence why I went to him), but on the other hand, the contract is “proof” in her favor and judges like things in writing. So legal pursuit unfortunately, the risk outweighed the reward in trying to win in court for a refund.
Good to see not just a customer, but another matchmaker turned her away. Since I am 100% comfortable calling her a liar, I will say she is a borderline scam artist, while doing it in a “legal” way (i.e. getting people to sign a contract).